Communication activities – from texting to voice and video calls – are a central use of connected devices. The many chapters of TUP 2016 reveal which devices users choose and use for their various types of communication. Furthermore, TUP drills down into which devices are being used by which market segments. So, you can see the impact communication has across each platform, ecosystem, and type of customer.
In addition to the following communication-related questions, the TUP 2016 Full Edition also includes many other chapters which comprehensively describe the most important devices and behaviors of technology users today.
Following are examples of questions addressed in TUP 2016 related to communication, with the most-relevant questions at the top: Continue reading